Position Title – Data Entry/Customer Service Helpdesk Agent (Part Time)

Position Title: Data Entry/ Customer Service-Helpdesk Agent (Part Time)

Department:  Charitable Funds Management Solutions

We are a nonprofit organization looking for skilled individuals who can assist in processing donor pledge information and providing customer support. The ideal candidate is detail-oriented, able to handle multiple urgent tasks and manage time wisely.  Candidate should be able to help solve problems on his/her own and as part of a team.

Qualifications:

  • Experience with Data Entry/Customer Service
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Excellent written and verbal skills
  • Strong computer skills and the ability to learn new programs and processes

Preferred Qualifications:

  • Experience working with Microsoft Access and Zendesk would be an advantage

Candidate must pass a Skills Test (Microsoft Excel functions and writing skills)

Salary $15.00-$17.00/hr

Job Type: part-time; flexible hours (M-F between 8AM -6PM)

How to Apply:

Applicants please email your resume to: CustomerServiceAgent@Charities.org

No phone calls or recruiter inquiries.  America’s Charities is an equal opportunity employer. 

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