Department: Charitable Funds Management Solutions

We are a non-profit charitable organization looking for skilled individuals who can coordinate multiple client requirements related to fund processing and reporting.  The ideal candidate is detail-oriented, able to handle multiple urgent tasks, and manage time wisely.  Candidates should be able to help solve problems on their own and as part of a team. There is an option for remote work*. 

Specific Responsibilities:

• Coordinate with account team and client on all aspects of deposit/donation reporting and invoicing.
• Provide reporting and support to account teams and charity/campaign clients. 
• Ensure timely and accurate processing of pledge/donor data on assigned accounts. 
• Compare and analyze deposits, invoices, and contribution data.
• Reconcile and process payments in a timely manner and work directly with the client to resolve pledge and fund processing issues. 
• Provide customer service to donors and charities through the customer ticketing system 
• Analyze and update procedures to create organizational efficiencies and reduce errors.  

Education and Experience Requirements:

• Some college or 2 years work experience in a relevant analytical or financial field 
• Demonstrable working knowledge of MS Excel
• Experience working in a fast-paced and deadline-oriented environment 
• Excellent oral and written communications skills 
• Strong computer skills and the ability to learn new programs and processes.   

Candidate must pass a Skills Test (MS Excel functions and writing skills)**

Salary $19-20/hr (FT and PT)

Job Type:

• Full Time  9AM – 5PM EST – hybrid position  (3 days in HQ), or
• Part-Time; flexible hours (M-F between 8:00 AM -6 PM EST) -  Ideal for Stay At Home Caregivers

*Remote work criteria:

• Secure computer set-up , Reliable high-speed internet connection 
• Ability to handle voice calls with minimal background noise 

**Offered remotely 

Applicants please email your resume to: administration@charities.org 

No phone calls or recruiter inquiries. America’s Charities is an equal opportunity employer.